How To Change My Profile Details and Password

Updating Your Profile

To view or update your profile details, click on the square icon located at the top right corner of the screen, next to the greeting “Welcome, (Your Name).” This will open a drop-down menu, as illustrated below.

From the menu, select My Profile. You will be redirected to the User Details page, where you can view the following information:

• Username
• First Name
• Last Name
• User Role
• Customer Code

Please note that only your First Name and Last Name can be edited.

To update these fields, simply enter your changes and click the Submit button at the bottom of the page. Your updated details will be saved immediately.

Changing Your Password

To change your password, follow the steps below:

Access the User Menu by clicking on the square profile icon located at the top right corner of the screen, next to the “Welcome, [Your Name]” greeting. This will open a drop-down menu.

From the drop-down options, click on Change Password. A secure pop-up window will appear.

Input your current password. Then, enter your new password in the appropriate field. Re-enter the new password to confirm it. Your new password must be at least six (6) characters long.

Ensure both entries of your new password match exactly. If they do not, the system will prompt you to correct the mismatch before continuing.

Once the passwords match, click Update to save your new password. Your new password will take effect immediately.

Note: You will need to use your updated password the next time you log in.